South Texas SBDC

How to Provide Customer Service that Grows Your Business

Event Status: Open   
Event Date: 6/11/2013
Time: 6 p.m. - 8:30 p.m.
Contact: Jessica Lambert, (325) 942-2098
Center: ASU-SBDC
Event Location: 69 N. Chadbourne St., San Angelo, TX 76903-5848
Description: As a business owner, you know the importance of good customer service. But, do you know what your customers want from you? Attend this seminar to learn how to give your customer what they are looking for from your business, how technology has changed how customers shop, and how to hire the right people for your business. This seminar is designed for business owners and managers. At this seminar you will learn the following customer service techniques: Reasons why customers shop at your business The new customer service paradigm Surprising reasons people buy things Finding the right customer service employees Resolving customer issues
Topics: Marketing/Sales
Instructions: Please pay online. For other payment methods please contact us.


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Registration Policies:

Registration and Fees: Payment of seminar fees may be made online via credit card, debit card, or PayPal upon registration. Payment may also be made at the door via cash or check but registration is still required to secure your spot (Payment at door may be higher than online payment). Payment must be received to guarantee your space in an event.

Refund Policy: If you wish to request a refund, please contact the conference organizer listed above to discuss. You may also elect to send a substitute in your place. If the event is cancelled, all fees will be returned.

Special Accommodations: In accordance with the American Disabilities Act and state law, you may request accommodations due to a disability by contacting the event organizer listed above. Advance notice may be necessary for some accommodations. Registration must be paid prior to accommodation requests.